Why Call Us?
SERT complements and enhances the emergency medical services available at Western, such as Middlesex-London Emergency Medical Service. The value of SERT has been recognized by the Ministry of Health, and as a result, we are incorporated in the tiered response to Western. This means that we are dispatched to any 9-1-1 calls on campus requiring medical assistance, even those not routed directly through Western Special Constable Service (i.e. cellular phones). However, it is suggested that if in need of assistance on campus, and the only available phone is a cell phone, that you contact Western Special Constable Service directly at (519) 661-3300. SERT responds to emergencies in a fraction of the time it takes other services to arrive and provide first responder care to patients, improving their comfort and decreasing negative outcomes.
SERT often deals with minor, non-life-threatening situations that do not require an ambulance. In these situations we provide treatment of injuries and advice for pursuing further advanced medical care should it be required. Often this service saves on unnecessary ambulance calls. The emergency medical response service provided by SERT is completely free to use.
Event Coverage
In addition to our regular campus-wide medical coverage, SERT also provides additional coverage to many large-scale events on campus, including Orientation Week activities, Kinesiology Special Olympics, Convocation, and more. This service allows coordinators of events to have additional first aid coverage directly at the area of the event and provides security knowing that people with first response qualifications and first aid supplies are there to help with minor and major incidents. If you would like SERT to cover your event, please contact us through our form.
